Privacy Policy
Last updated: January 26, 2026
Overview
Potter (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
We collect information you provide directly to us:
- Account information (name, email, phone number, business name)
- Payment information (processed securely through our payment partners)
- Business content (products, services, images you upload)
- Customer data you collect through your Potter website
- Communications with our support team
How We Use Your Information
- To provide and maintain our services
- To process payments and payouts
- To send transactional emails (booking confirmations, receipts)
- To improve our platform and develop new features
- To respond to your questions and provide support
- To comply with legal obligations
Data Sharing
We do not sell your personal information. We share data only with:
- Payment processors to handle transactions
- Service providers who help operate our platform
- Law enforcement when required by law
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure server infrastructure, and regular security audits.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for marketing communications
Contact Us
If you have questions about this privacy policy or your personal data, contact us at privacy@potter.pandabuilder.co